Terms and Conditions

Agreement

By accessing and using Mobile Medical Examination website, you are agreeing to these terms and conditions of use. You should read them carefully and if you do not agree to these terms and conditions, you should not use the website, or any site linked to it.

Your agreement to terms and conditions set forth herein constitute a legal agreement between you (“you”, or “your”) and Mobile Medical Examination (“Mobile Medical Examination”, or “we”, or “our” or “us”).

Modification of Terms and Conditions

By accessing and using the website, you agree that Mobile Medical Examination may update or modify these terms and conditions and other terms, policies or information of or on the website at any time without advance notice.

Modified terms and conditions and other terms, policies or information will take effect once posted on the website, unless otherwise stated. You should re-read these terms and conditions every time you visit the website to ensure that you are aware of all current terms and conditions. Accordingly, your continued access and use of the website after any modification is deemed to be acceptance of the modified terms and conditions.

Acceptable Use

By accessing the website, you agree that you will:

  1. Undertake to provide us with all the required details and documents completely and accurately in the requested format.
  2. Be physically present in the UAE and undertake to commit not to leave the country either self (or dependents if the application is for dependents) until the issuance of the residency approval and printing of the Emirates ID.
  3. Be physically present in the UAE and undertake to commit not to leave the country either self (or dependents if the application is for dependents) until the issuance of the residency approval and printing of the Emirates ID.
  4. Undertake to pay all fines and penalties resulting from your actions that is related to your (and your dependent’s) application process
  5. Understand that in case of any cancellations, and in line with our Finance Policy practices, the refund will be applied as mentioned below in Appendix A.

Intellectual Property

All intellectual property rights in Mobile Medical Examination’s website throughout the world belongs to MOBILE MEDICAL EXAMINATION and the rights to use them are licensed to you (not sold). You have no intellectual property rights in (including, but not limited to, any information, data, material, text, designs, graphics, pictures, video, photographs, applications, software, audio and other files) other than the right to use them solely for your own personal use, in accordance with the terms of this Agreement. Republication or redistribution of the content, including by framing or similar means, is prohibited.

Registration

Certain areas of the Mobile Medical Examination’s website are limited to registered users and or allow a user to request support or services online by entering personal information. You agree that any information you provide in these areas will be complete and accurate. Furthermore, you agree that you will not register under the name of, nor attempt to enter the Mobile Medical Examination’s website under the name of, another person, and that you will not adopt a username that is offensive, in Mobile Medical Examination’s sole discretion.

Privacy Policy

Please click here to view our Privacy Policy statement.

Use of Credit Card

We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency. Your credit/debit card will be debited when you click on the confirm button. We will make every effort to maintain confidentiality when securing an online payment. This covers the security of your credit/debit card details and other personal information. All of your personal information is encrypted as it travels over the Internet.

Note: For any government fees paid online via card, there will be a 2.25% charge levied.

Links to Third-Parties' Websites

Mobile Medical Examination’s website may contain links and pointers to internet sites maintained by third parties. Mobile Medical Examination operates or controls, in any respect, any information, products or services on such third-party sites. Third-party links and pointers are included solely for your convenience, and do not constitute any endorsement by Mobile Medical Examination. You assume sole responsibility for use of third-party links and pointers.

Indemnity

You agree to defend, indemnify and hold Mobile Medical Examination indemnified from and against any claims, actions, damages, losses, liabilities, costs (including legal fees on a full indemnity basis), expenses or payments whatsoever, which Mobile Medical Examination suffers, incurs, or is liable for, whether or not contemplated by the parties, arising out of claims resulting from your use of Mobile Medical Examination’s website including without limitation any claims alleging facts that, if true, would constitute a breach by you of these terms and conditions. You agree to cooperate fully in the defense of any such claim. Mobile Medical Examination reserves the right to assume, at its own expense, the exclusive defense and control of any matter otherwise subject to indemnification by you. You must not settle any matter without the prior written consent of Mobile Medical Examination.

Disclaimer of Warranty

You expressly understand and agree that your use of Mobile Medical Examination’s website and applications and any material available through this website is at your own risk. Mobile Medical Examination will not warrant that Mobile Medical Examination’s website will be uninterrupted, problem-free, free of omissions, or error-free; nor it makes any warranty as to the results that may be obtained from the use of Mobile Medical Examination’s website. The content and function of Mobile Medical Examination’s website are provided to you, to the extent permitted by law, without warranties of any kind, either expressed or implied.

Limitation of Liability

MOBILE MEDICAL EXAMINATION expressly excludes all conditions, warranties and guarantees, whether express or implied, statutory or otherwise. MOBILE MEDICAL EXAMINATION will not be liable for any damages or injury caused by, including, but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus or line failure. MOBILE MEDICAL EXAMINATION will not be liable for any damages or injury, including, but not limited to, incidental, indirect, special, punitive, exemplary or consequential damages that result from the use of, or the inability to use, the materials on or through this website, even if there is negligence, or MOBILE MEDICAL EXAMINATION or an authorized MOBILE MEDICAL EXAMINATION representative has been advised, knew or should have known of the possibility of such damages (including for loss of profits, use, data or other economic advantage).​The above limitation or exclusion may not apply to you to the extent that applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages. In such cases, the total liability of MOBILE MEDICAL EXAMINATION to you for all losses, damages and causes of action (in contract, tort [including without limitation, negligence], or otherwise) will not be greater than the amount you paid to access this website.

Choice of Law and Jurisdiction

Your use of Mobile Medical Examination’s website is and these terms and conditions are subject to the laws of the United Arab Emirates and you agree to submit to exclusive jurisdiction of the courts in the Emirate of Dubai, United Arab Emirates.

Appendix A – Charges Applicable For Confirmed Booking Cancellations By Customer

NoDescriptionAmount To Be Deducted From Customer
1Rescheduling of the appointment after booking confirmation.AED 200/-
2No show at the premises and requesting for refund.AED 258/- per application + Gov. fees.
3Cancellation of a confirmed booking > 24 hours.Nil.
4Cancellation of a confirmed booking > 18 hours & < 24 hours.AED 58/- per application + Gov. fees.
5Cancellation of a confirmed booking > 12 hours & < 18 hours.AED 100/- per application + Gov. fees.
6Cancellation of a confirmed booking < 12 hours. AED 150/- per application + Gov. fees.

Note :

Governments fees are nonrefundable.

Refunds for payments made online will take up to 3 business days.